Policies

Privacy Policy, SMS Messaging Policy & Terms & Conditions

Effective Date: July 2026

About Us

ShadeNStyle Window Treatments respects your privacy and is committed to protecting the information you provide to us. By using our services, you agree to the following Privacy Policy, SMS Messaging Policy, and Terms & Conditions.

Services

ShadeNStyle Window Treatments provides consultation, measurement, sales, installation, and customer support for custom window treatments.

Information We Collect

We may collect:

• Name
• Phone number
• Email address
• Service address
• Appointment information
• Communication preferences

Your information is used solely to:

• Schedule appointments
• Confirm appointments
• Provide installation updates
• Send order status notifications
• Respond to customer service requests
• Improve our services

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information.

SMS Messaging Policy

SMS Program Description

ShadeNStyle Window Treatments uses SMS messaging to communicate with customers regarding services they have requested.

Customers may receive text messages related to:

• Appointment confirmations
• Appointment reminders
• Measurement scheduling
• Installation scheduling
• Order status updates
• Customer service communications

We do not send unsolicited marketing or promotional text messages.

How to Opt In

Customers provide consent to receive SMS messages by scheduling an appointment with ShadeNStyle Window Treatments by phone or through our website.

When scheduling by phone, our staff requests verbal consent before sending SMS notifications.

Example:

"May we send you text message reminders and updates regarding your appointment, installation, and order status? Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out and HELP for assistance."

Only customers who provide consent receive SMS messages.

Customer consent is documented in our customer management system (CRM).

Message Frequency

Message frequency varies depending on scheduled appointments, installations, customer service activity, and your service requests.

Typically, customers receive between 1 and 5 messages for each service request.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier.

How to Opt Out

You may opt out of SMS messages at any time by replying:

STOP

After opting out, you will no longer receive SMS messages unless you provide new consent.

Need Help?

Reply:

HELP

or contact us directly.

Sample Messages

Appointment Confirmation

ShadeStyle: Your measurement appointment is scheduled for July 21 at 10:00 AM. Reply STOP to opt out.

Appointment Reminder

Reminder from ShadeStyle: Your installer is scheduled to arrive tomorrow between 9:00 AM and 11:00 AM. Reply STOP to opt out.

Order Update

ShadeStyle: Your custom window treatments are ready for installation. We will contact you shortly to confirm your appointment. Reply STOP to opt out.

Privacy

Customer phone numbers are used only for communications related to requested services.

We do not sell, rent, or share customer phone numbers with third parties for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Limitation of Liability

ShadeNStyle Window Treatments is not responsible for delays or failures in message delivery caused by wireless carriers or circumstances beyond our control.

Changes

We reserve the right to modify these Terms & Conditions at any time. Updated versions will be posted on this website.

Contact Information

ShadeNStyle Window Treatments

1077 Innovation Avenue

North Port, FL

Phone: (941) 200-2558

Email: admin@shadenstylewindowtreatments.com

Website: www.shadenstylewindowtreatments.com